SAP solutions enable Chun Wo to speed up projects and significantly reduce operational costs You know, when someone criticizes the Hong Kong skyline,
新冠病毒疫情的出現,相信對香港的各行各業都有一定程度的打擊,街上冷冷清清,商店門可羅雀,經濟活動接近停頓,很多人都無法如常上班工作。而一時之間 ”Work from Home” “數碼轉型“ ”遙距工作“突然成為熱門的關鍵詞。隨著疫情開始緩和,開始看到曙光,復課的復課,復工的復工。正常的日子可能已不遠了,而且有可能出現報復式反彈,企業應開始重視顧客體驗的數位轉型策略,例如以下產業: 依賴網上渠道獲得客源的旅遊及酒店業,深深體會到客戶忠誠度的重要性 傳統經營模式的電影和地產業,感受到來自網路對其突如其來的衝擊 跨國門市銷售的強勢品牌,發現銷量較小,甚至微不足道的的(eCommerce)幾乎成為唯一的銷售途徑 展望疫情轉捩後的「數碼轉型」熱潮,SAP 顧客體驗管理套件將協助企業數碼轉型丶成為新一代智能企業(Intelligent Enterprise) 掌握隱藏在門市銷售中的「忠實粉絲」 疫情過後,企業又會如何思考服務及零售業(Consumer industry)的轉型之路?明顯地,結合網上數據和Offline銷售途徑以提供多元化客戶交流互動為首要關鍵;同時,整合所有途徑背後的高忠誠度消費者,也是十分重要。
SAP and Generali celebrated the Go-Live of SAP S/4HANA yesterday with partner IBM and KYC Consulting. Executives including Fabian Padilla Crisol, Managing Director of
Addressing today’s challenges could create tomorrow’s opportunities The COVID-19 outbreak is having a devastating effect on individuals and the economy. However, the measures to
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