Learning Management Solutions turn training into a virtual “gym” helps enterprises race ahead of crisis and outpace competitors
Maintaining personal fitness during the pandemic is a struggle. Gyms have been closed and playing almost any team sport isn’t a good idea. But people have coped by doing fitness routines at home or switching from crowded indoor locations to outdoors, so those hard-won muscles stay strong!
Businesses are facing a similar challenge when it comes to learning and development activities. The COVID-19 outbreak has made traditional classroom training almost impossible. But, enterprises can’t afford to let critical skills atrophy, or risk revenue-draining delays because employees aren’t up to speed.
Just imagine a sales team that is used to dealing with customers face-to-face, but now has to manage most interactions remotely. That sounds simple in theory, but in practice it calls for a variety of new skills, including organizing and hosting virtual meetings, managing remote teams, and leveraging collaboration tools.
Virtual learning can help to address these and other issues, and it is proving popular with employees and hard-pressed HR departments. For example, according to LinkedIn’s 2020 Workplace Learning report, around the world learning and development budgets are continuing to shift from instructor-led training (ILT) to online learning.
Interestingly, that shift isn’t driven entirely by COVID. Some 38% of those surveyed were already considering a decrease in ILT and 58% increasing online budgets. However, even though virtual learning is gaining traction, the question for companies is “how can we get the most out of it?”
Ready, set, learn!
The answer is that there is plenty to consider when identifying and filling skills gaps.
Some of it relates to the particular technology used – whether that is SAP SuccessFactors Learning Management Solution, a platform developed in-house, or some other combination. But a surprising amount depends on getting the basics right and thinking through what you want to achieve. After all, if you don’t know where you want to go, who will you know when you arrive at the correct destination?
Here are a few ideas – call it a mini-checklist – to think about when rolling out or fine-tuning a virtual learning program.
Make sure the content is relevant
Everybody is different, so one size will never fit all. That is certainly the case with online learning programs. Some employees are easily overwhelmed with information, while others can find it difficult to identify content that is relevant to their role and career goals. Take the initiative and eliminate guesswork by offering content that is assigned or proactively proposed and updated based on learner’s interests, goals, playlists, learning styles or content preferences.
Encourage and empower people
People like to know when they are doing well. This kind of communication is even more important when they aren’t doing as well they’d like. A dynamic environment, with ongoing feedback and coaching can really help them to take charge of their learning and development with confidence. With intelligent recommendations for learning, mentors, and clear career paths, they can identify new opportunities and areas to grow that will reward them and the enterprise.
Create immersive experiences to keep engagement high
Create meaningful learner experiences and deliver personalized, multimodal content and learning paths to employees to support a continual learning culture to keep relevant skills up to date.
Foster a collaborative environment where people can build meaningful connections
Complement formal training with informal, collaborative and engaging communities of practice that offer easy access to experts and knowledge sharing to build up skills quickly.
Success isn’t a sprint – it’s a marathon
With any luck, the upcoming new year will bring the current pandemic to an end and allow us to resume our favorite fitness routines. But, if surveys from LinkedIn and others are any guide, one thing that won’t be going anywhere is online learning.
The trick that businesses must master is how to embrace digital transformation and create a unified and expandable continuous learning culture. That’s the real key to boosting business fitness so organizations can take advantage of opportunities and outrun the competition.
See how SAP Content Stream by Skillsoft can help you deliver an immersive learning experience with intelligent, customizable digital content that’s accessible from any device, watch the product demo below:
Visit SAP website to learn more: https://www.sap.com/products/corporate-lms.html