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體驗﹑體驗﹑體驗 — 保持顧客忠誠度的關鍵

體驗﹑體驗﹑體驗 — 保持顧客忠誠度的關鍵

體驗﹑體驗﹑體驗 — 保持顧客忠誠度的關鍵

以客為本,著重顧客體驗是每個做生意的人都會掛在嘴邊,但實際上現代企業又如何可以運用科技真的做到以客為本呢?今天想和大家Share PROMESA這個案!

PROMESA是一間汽車零件批發分銷商。全公司擁有大約400名員工,收入有1億美元,所售的產品從輪胎到雨刷,應有盡有。此外,旗下的硬件產品線更包括釘和鑽頭。

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Hong Kong Companies Preparing To Cash In On A US$9 Billion Digital Transformation Bonus

Hong Kong Companies Preparing to Cash In On a US$9 Billion Digital Transformation Bonus

According to new research from Forrester, a suitable digital software platform can make a huge difference.

Last year, IDC estimated that digital transformation would add an estimated US$9 billion to Hong Kong’s GDP by 2021, with digital products or services accounting for about 60% of total GDP. It also predicted a dramatic acceleration in the pace of digital transformation across the various Asia Pacific economies. And it looks like this is happening – fast!

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