不久前舉辦的Adobe Summit 2019高峰會上出現了一個被譽為足於改變科技業的重大發表，那就是數據開放計劃（Open Data Initiative，簡稱ODI）的啟動。科技業的三大巨頭，微軟、Adobe和SAP一起上臺，共同宣布三家公司將彼此開放數據研究，為客戶提供更好的數據連接和AI服務。 此舉在先前孤立以及毫無交集的系統平臺之間建立起一個橋樑讓客戶們可以在平臺之間移植及使客戶數據更多元化。今天我們嘗試探討數據開放計劃如何為企業處理數據帶來變革？ 我們必先了解何為數據開放計劃？簡單來說，就是讓企業更容易移動並整合客戶的數據。以現今的科技來說，企業通過各種方式採集客戶數據並作分析已經不是一件甚麼難事或新鮮事，但要將各個部分的數據組合成一個擁有連貫性以及能派上用場的數據庫卻難如登天。1先不談大企業，就以中小企為例，日常要接觸的數據已令很多人吃不消。Google Analytics的數據、各廣告平台例如Google Facebook Bing的數據、Sales Force 銷售或CRM 的數據、庫存ERP的系統等等。最令人頭痛是決策者不知道如何結合不同平台的數據進行有效的Decision。 微軟的CEO，薩蒂亞·納德拉曾提到說： “我們將為企業提供利一項可以操縱和處理大量客戶數據的能力，讓企業們能大規模地實時提供世界級的客戶體驗。”…
Businesses today face constant pressure for greater speed, effectiveness, and adaptability. Customers expect superior levels of service, customization and insight. Businesses need to see trends as they emerge and execute solutions before the competition. Cloud infrastructure opens the opportunity to boost profits, grow faster, and enter new markets. Intelligent systems are already here to augment and enhance the capabilities of your people. Intelligent Cloud ERP drives value creation by delivering intelligent automation end-to-end.
Recently, at Cloud Expo Asia Hong Kong, the North Asia’s biggest and best attended technology event at Hong Kong Convention and Exhibition Centre, brought together the world’s leading minds. Industry leaders and practitioners shared their extensive wisdom and discussed the latest topics and concerns surrounding their digital transformation plans.
Two primary forces – purpose and customer experiences – drive value creation with Intelligent ERP Cloud. Technologies, like the Cloud, will be at the heart of new competitive strategies due to its ability to reduce complexities, increase scalability and its ubiquity. But only the industry leaders focusing on the “why” will be the real game changers. Intelligent Core with machine learning & AI capabilities, Instant Go live in weeks, and a superior Digital User Experience not only drive impact but also create continuous business value for end customers and stakeholders.
“Productivity isn’t just making stuff cheaper — it’s making stuff better,” writes Umair Haque, author of “Betterness: Economics for Humans” and director of Havas Media Labs. “What do real-world productivity breakthroughs look like? Cures for cancer, vaccines, the internet, iPhones. They are not just minor-league conveniences; they truly and dramatically change lives,” says Haque. Motivated, talented employees at the world’s top organizations are teaming up, to create products and services to serve citizens and economies and inspire others to change their mindsets. Linear supply chains will become a thing of past, and industry consortiums to make circular business models will become the new normal.
Bold digital visions delivering a sustainable competitive advantage also rely heavily on designing experiences to take to market. “We’re here to honor the person who pays money to us. I think we often lose sight of that,” shares Jeanne Bliss, CEO and founder of Customer Bliss in her recent blog, Why ‘how’ you grow is just as important as ‘how much’. Everywhere, we see the rise of conscious consumers, a movement of people who seek out ways to make positive decisions, who are influential, flexible and choose services or products from responsible businesses.
Disruptive technologies enable transparency in supply chains, including materials and processes, which can play an inspiring role in a brand and product’s story. The world’s leading brands and tomorrow’s business leaders already leverage purpose-driven technology and will continue to serve citizens of the world driving impact and growth within global communities.